Technical FAQs

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Where can I download Vijeo Designer?

You can Contact Technical Support and request an FTP link for the particular version of Vijeo Designer you require.
Phone 888-266-8705 or email customer.services@schneider-electric.com

Access to Schneider Electric programming is available on the Advanced Priority Support portal with a username/password.

For the former Eclipse users new to the PRM Partner Portal, we sent you a welcome email with login instructions to the address in our records. If you did not receive it, please check your spam folder or contact us at IndustryPrioritySupportNews@schneider-electric.com and we will re-send the instructions.

PLEASE DO NOT REGISTER AS NEW USER on the new Portal. You will not automatically receive access to Advanced Priority support by doing so.

 
 
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