Technical FAQs

Ask a Question

In Com'X 510, When trying to publish to FTP server I got an error of failed publications. What should I do?

On the FTP server type  (ftp://localhost).
If you can't open this link, then FTP server may not be configured correctly. there are some windows procedures, not related to com'x, need to be followed. You need to check how to configure FTP Server with your IT team depennding on windows version.

Once configured try typing the same link again. If it works. you need to configure the FTP settings in Com'X web interface. Create a new folder in FTP server and then type in the directory field in publish configuration the folder name, i.e. "/NewFolder/". In user and password configuration fields, type the FTP Server User and password, not Com'X user and password.

If the problem still exist , Check if the antivirus and firewall configuration on the FTP server if they are blocking the connection.
Was this helpful?
What can we do to improve the information ?